Job description

Title: Human Resources Support Clerk
Classification: Non-Exempt

The Human Resources Support Clerk will be responsible for processing and tracking warnings. Maintain warning report. Serve as a contact person for Store HR, Management and Team Members on all warnings inquires. Answer incoming customer complaint calls and/or team member call.

General Duties and Responsibilities

· Prepare Meal Period Payment Statement (Corp Only)

· Prepare Meal Period Warning

· Prepare Meal Period Payment Adjustments

· Prepare Exception Report individual store and all stores

· Print and Review Over & Short Reports

· Email A/P for Excessive Over & Short

· Follow up Over & Short Investigations

· Work Hour Audit

· Name Badge Order

· Pending MPP, WIC, Over & Short, Double/Over Charges Report

· Notification MPP, WIC, Over & Short Warning

· Prepare Missing Punch Warnings for all stores

· Update Missing Punch Report

· Update Schedule Turn on Time Report

· Update HRMS System with Sexual Harassment Training Date

Knowledge and Skills

· Excellent customer service skills.

· Professional phone etiquette skills.

· Strong written and verbal communication skills.

· Bilingual Spanish (fluent: read, write, and speak).

· Strong organizational skills.

· Ability to effectively work independently.

· Ability to multi-task and handle high volume workload and calls.

· Proficient Microsoft Word, Excel, Power Point and Office.

· Type minimum 45 WPM

Physical Demands

· May also have to do some light lifting of supplies and materials from time to time

Position Type/Expected Hours of Work

· Monday – Friday 8:00am – 5:00pm

· Must be open to work weekends as needed

Required Education and Experience

· High School Diploma or Equivalent

Vallarta Supermarkets is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Vallarta Supermarkets participates in the E-verify program.

Job Type: Full-time

Pay: $18.50 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Excel: 1 year (Preferred)
• Human resources: 1 year (Preferred)
• Clerical or Office: 1 year (Preferred)
• Microsoft Word: 1 year (Preferred)
• Microsoft Outlook: 1 year (Preferred)

Language:

• Bilingual English and Spanish (Required)

Work Location: One location

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