Job description

Job Description:

Want to work for a great team with tons of growth opportunities? Are you a rock solid person who thrives to IMPRESS GUESTS? Then apply for a Housekeeping position at the Holiday Inn Express & Suites in Coeur D’ Alene! This job is part time, 25 to 30 hours a week. You must be flexible on days you are scheduled to work and working Sundays is a requirement. We are looking for OUTSTANDING individuals who are dedicated to delivering the best guest experience possible to be part of our Housekeeping team! After a year working with us you will receive Paid vacation, and Paid Sick Leave. We also offer Anniversary Milestone, Monthly raffles, Weekly Team lunch/snacks, Hotel Discounts for Employees, Bonus/Incentive Programs and much more!

*** We are offering a hiring bonus of an extra $2.00 per hour for all hours worked within the first 30 days of employment. Pay out will be after you have worked 30 days.***

Job Duties:

• Performs cleaning duties in all guest areas and back of house.
• Consistently offers professional, friendly, and engaging service.
• Ensures housekeeping departmental standards are followed.
• Responds timely to guests’ special requests for miscellaneous items like cribs, cots, extra towels, etc.
• Maintains inventory of necessary supplies.
• Reports necessary maintenance items.
• Follows departmental policies and procedures.
• Follows all safety and sanitation policies
• Assists other departments when needed to ensure optimum service to guests.
• Performs additional duties as neede

Abilities:

• Flexibility in job and ability to provide coverage for the Hotel. This includes working weekends - Sundays are required.
• Ability to follow all Holiday Inn Express Housekeeping and Guest Service standard operating procedures and understand the team member handbook.
• Express facts, ideas, and messages to others in a clear, concise, and organized manner that is easily understood.
• Anticipate the needs of guests; display an open, friendly, courteous, and approachable demeanor to guests; proactively engage guests to provide quality service; maintain a positive and enthusiastic attitude toward guest service.

Qualifications:

Knowledge/Education/Experience:

• Excellent communication and organizational skills
• Highly responsible & reliable - We need to be able to count on you!
• Sense of ownership and pride in your performance and its impact on company’s success
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills (your bonus depends on it!)
• Customer-centric
• High School diploma or GED required
• Must be able to pass a background check

It's a PLUS if…

• You have previous housekeeping experience!
• You have hospitality/customer service experience!

Physical Requirements:

• Ability to stand and be active during entire shift - this can be a physical job!
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• MUST be willing to have a flexible schedule including weekends - Sundays are required!

Mental Requirements:

• Ability to convey information and ideas clearly.
• Must maintain composure under pressure.

Compensation:

$16.00 per hour + Room Time Bonus
(Room time bonus is attainable by cleaning rooms effectively and efficiently!)
*** We are offering a hiring bonus of an extra $2.00 per hour for all hours worked within the first 30 days of employment. Pay out will be after you have worked 30 days.***

Core Values:

• Rock Solid - We exhibit integrity through consistent honesty with ourselves, while treating others with respect and dignity.
• Wag Your Tail - We recognize that there cannot be relationships, unless there is commitment, loyalty, dedication, and truth. We strive to embody the Sterling Impress Guests values with our team and our community.
• Impress - We are empowered to create fun and unique experiences for our guests and employees every day. Through outstanding service we make memories.
• Fire Within - We passionately deliver exceptional service.
• Be the Future - In our desire to Impress Guests, we remain open minded and embrace out of the box ideas. We encourage individuals to celebrate uniqueness and share innovative solutions.

Vision:

Sterling Hospitality Management is a progressive hotel management company committed to being a market leader in customer service and operating results. Through uncompromised ethics and values, the company will be a respected corporate citizen, contributing positively to its employees and the communities in which it operates.

Are you ready to Apply?

If you are inspired by our Vision & Core Values and are ready to do whatever it takes to live them every day, please apply now! Please submit a resume. No phone calls please.

Job Type: Part-time

Pay: From $16.00 per hour

Benefits:

• Employee discount
• Paid time off

Shift:

• Day shift
• Morning shift

Ability to commute/relocate:

• Coeur D Alene, ID 83814: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Cleaning: 1 year (Preferred)

Work Location: In person

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