Job description

ROLES AND RESPONSIBILITIES

- Provide the full welcome experience with each client, including a greeting, tour of the facility, introduction to the trainer, paired with an FMA, Mindbody enrollment, waivers signed and returned, and proper supporting documents given to the client.

- Facilitate day-to-day process related to trial clients, focus meetings, contract sales, Mindbody tasks, retail transactions, closing journal, trial tracker, organize client drop zone and towels.

- Provide general retail maintenance to keep the retail center stocked, clean, and approachable

- Have weekly touchpoints with the Key Burn Ambassador to align on current focuses, provide any feedback from clients while assisting them in the moment.

- Attend a minimum of one community event per quarter and participate in all philanthropic events.

- Responsible for working as a team to close 60% of all trials and working with training staff to maximize the client experience.

- Assist in promoting gym focuses with multiple category sales, challenges, and community events.

- Provide cleaning as instructed in the Open/Close Checklist to ensure facility is properly maintained.

- Promptly report facility needs to the Key Burn Ambassador, i.e. office supplies, cleaning supplies, etc.

- Responsible for overseeing Mindbody memberships, answering the location phone, responding to location emails, client trial follow-up, and membership sales.

QUALIFICATIONS

- Must be a high producer in autonomous working situations and a self-motivator.

- Able to easily learn and navigate software systems and maintain records.

- Excellent communication and customer service skills.

- Have a high level of understanding and presence in social media.

- Ability to multi-task and stay organized.

- Positive, motivating, and effective interpersonal communication skills.

- High level of attention to detail and follow through.

Job Type: Part-time

Pay: From $10.00 per hour

Schedule:

• Monday to Friday
• Weekend availability

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

laviolettawines.com.au is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, laviolettawines.com.au provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, laviolettawines.com.au is the ideal place to find your next job.