JOB SNAPSHOT

Job Title: General Manager - Security Services
Location: Dedham, MA
Environment: Corporate Office

• Car Allowance
• Bonus Incentive

General Job Functions:

• Operational Management
• Business Development

Who is GardaWorld?

GardaWorld is the world's largest privately-owned security services company. We protect our clients' staff and assets, wherever they are in the world. We offer different schedules, diverse work assignments spanning multiple industries, and career advancement opportunities. We encourage diversity and are proud to be an equal opportunity employer. GardaWorld Security Services is looking for a General Manager to develop a profitable business in Dedham, MA

JOB DESCRIPTION

Position Summary
The General Manager is responsible for the management, growth, and overall profitability for one or more branch offices within the region - ensuring all necessary provisions for development, training and resources are present to accomplish established goals and objectives. The ideal candidate must have the ability to understand financial reports and establish personal credibility with internal and external clients by being honest, forthright, consistent, and dependable.

Job Responsibilities Include, but are not limited to:

• Build strong collaborative teams of support staff to ensure service is of the highest standards - capable of representing GardaWorld as the premier provider of security services in the industry.
• Plan, budget, and track results of responsible branch office(s) to ensure strong financial performance and complete customer satisfaction.
• Review activities, costs, operations and forecast data to determine branch progress towards stated goals and objectives.
• Achieve year-over-year growth in profit percentage and dollars in the branch.
• Confer with Regional Vice President to review achievements and discuss required changes in goals or objectives resulting from status and conditions.
• Provide guidance and support to ensure branch maintains a consistent focus on strong customer relationships and higher customer retention.
• Ensure 100% compliance with all federal, state, and local regulations.
• Ensure 100% compliance with all contracts and collective bargaining agreements.
• Lead career-pathing and succession planning programs within branch
• Support employment cases and union activities as needed.
• Ensure progressive discipline is followed on all corrective actions.
• Supervise and manage all branch staff.

QUALIFICATIONS

• A bachelor's degree in business or related field
• Minimum 3 years management experience; 5 years preferred.
• Experience managing multiple clients.
• Experience in the security guard industry

General Qualifications to work in GardaWorld include:

• Pass an extensive screening process.

Qualifications

Education