Job description

The Beekman Arms and Delamater Inn is located in the beautiful town of Rhinebeck, NY. The inn is the oldest continually run Inn in America. King George sealed the main inn's deed because the building predates the United States of America. It consists of the main Inn and the Delamater property with the 1850 Delamater House and several other buildings on the property.

We are looking to hire a friendly guest first Front Desk Agent to assist with checking guests in and out of our establishment. The Front Desk Agent will assist guests with inquiries, problems, and complaints. The Front Desk Agent will be responsible for receiving guests’ payments and balancing the cash at the end of the shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand and be proficient with operating the switchboard. You will ensure keys are handed back on guests' departure.

To ensure success, you must be professional and pleasant in challenging situations and take responsibility for guests' satisfaction from arrival to departure. Preferred candidates will be positive, proactive, and be skilled at multitasking in a fast-paced environment.

• Work experience as a Hotel Front Desk Agent, Receptionist, or similar role
• Experiences with hotel reservations software, like Cloudbeds, RoomKeyPMS, and Maestro PMS.
• Customer service attitude
• Excellent communication and organizational skills
• A degree in hotel management is a plus.

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $17.00 per hour

Schedule:

• 4x12
• Day shift
• Evening shift
• Night shift
• Overnight shift
• Weekend availability

Work Location: One location

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