Job description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Facility Manager overseeing day to day operations at Coppell, Texas locations.

Essential Functions:

• Manages, oversees, and coordinates daily facility management activities such as HVAC, fire system, landscaping, exterminating, BMS, etc.
• Coordinates with site and contractors to ensure good customer service.
• Request proposals, schedule and inspect all maintenance and repairs from onsite vendors and contractors.
• Works with Sr. Facility Manager in the development and management of the annual operating budgets
• Reviews proposals for repair and maintenance work in accordance with JLL and client procurement policy and operating budget.
• Works with Sr. Facility Manager and Sourcing Manager to competitively bid and prepare all service contracts to assure high quality and cost-effective services.
• Assembles and analyzes contract bids and submits recommendations to JLL Sr. Facility Manager.
• Liaison with vendor partner services.
• Assists with Pilot Programs, innovations and special projects.
• Performs daily tours of the property.
• Establishes working relationship with client and contractors to ensure that Building services are being provided to the satisfaction of building occupants.

This is an onsite position.
Support Account Team/Firm in establishing the appropriate platform to meet service requirements and expectations and drive momentum in receiving new Client business; tools, processes, procedures, reporting, etc.
Work to develop and implement innovative programs, processes and projects that aim to reduce short and long term operating costs and increase productivity or longevity
Support compliance objectives in respect to portfolio wide, local, state and federal laws, and governing regulations and compliance requirements that pertain to the operating of facilities on behalf of the client as owner, i.e. asbestos training, background checks
Promote high level of satisfaction among client by promptly responding to their service needs
Analysis of service requests. Ensure timely and efficient completion, identification and action on duplicate service requests. Follow-up with service provider as needed to ensure improvement and resolution
Coordination and scheduling of service activities at the Postal Service sites
Acts as an interface with client. Acts collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation. Ensures delivery of committed services and overall satisfaction with JLL. Demonstrate leadership, responsiveness and creativity in finding solutions for service delivery
Provide direction/information to vendors, Account team and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption
Coordinate discussions with vendors around performance, and support Vendor QA efforts
Support Sourcing efforts in line with Client requirements and in efforts to gain efficiencies in operations and cost. This includes obtaining and initiating necessary vendor set ups
Accountable for the accuracy and timely updates to all systems data utilized for the account processes, procedures and metrics supporting
Support development and adherence to communication protocols in accordance with account and client standards
Effectively manage critical issues – zero-target for controllable incidents and/or missed services caused by vendors
Hands-on management of all service deliverables both internal to JLL and by sub-contractors
Hands-on management of Work Order System and Work Order Management * Initiate service requests as needed to support Client requests/needs
Monitor WOs dispatched to suppliers to ensure compliance with SLAs and WO Management
Timely and accurate review and approval of all vendor invoices, follow up and close-out of invoices where discrepancies are identified
Other duties as assigned

Required Knowledge, Skills and Abilities (KSA)

• Associate / Technical degree or equivalent combination of education and experience (preferred).
• 3+ years of commercial property or facilities management experience.
• Working knowledge of facility systems such as fire system, BMS, water treatment, plumbing, electrical
• Self-starter and self-directed.
• Outstanding communication, presentation, and analytical skills with the ability to read, analyze, and interpret technical documents.
• Computer proficiency with MS Office (Excel, Word, PowerPoint, Outlook), Computerized Maintenance Management System (CMMS), SharePoint, etc.
• Strong leadership skills and interpersonal skills with his/her associates and vendors
• Applicable financial and accounting knowledge of commercial property management
• Strong client service orientation with the ability to provide information and respond to questions from groups of managers, customers, and the Vendors.

Knowledge in delivery and management of Facility Services
Strong interpersonal skills and problem solving ability
Excellent verbal/written communication and presentation skills
Proven record of providing excellent internal and external customer service
Knowledge of standard business and accounting practices
Knowledge of Microsoft; Word, Excel and Power Point
Strong organizational, management, and supervisory skills
Demonstrated ability to develop successful relationships with and influence customers, both internal and external

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

laviolettawines.com.au is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, laviolettawines.com.au provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, laviolettawines.com.au is the ideal place to find your next job.