Director of Operations

Full Time
Jersey City, NJ 07306
Posted
Job description
About Us:
CarePoint Health is one of New Jersey’s leading health care systems comprised of three long-standing and highly-regarded hospitals – Christ Hospital in Jersey City, Hoboken University Medical Center, and Bayonne Medical Center. CarePoint united three area hospitals to provide 360-degree-coordinated care by integrating the medical facilities and physician networks associated with these institutions. With over 4,500 employees, CarePoint is the largest private employer in Hudson County, New Jersey, and each year provides care to more than 300,000 persons.

CarePoint prides itself on its patient-focused approach to care delivery, emphasizing preventative medicine, health education, and disease management. Leveraging its vast network of physicians and healthcare experts, CarePoint is quickly becoming recognized as a leader in the broader healthcare landscape as it pioneers creative solutions to address urgent population health needs.
What You'll Be Doing:
  • Provides administrative direction, evaluation, and coordination of the functions and activities for the operation of assigned clinical and non-clinical departments.
  • Collaborates routinely with the VP of Operations concerning policy recommendations and suggested courses of action pertinent to the efficient operation of assigned departments.
  • Manages the implementation for major strategic, clinical and/or operational initiatives.
  • Mentors and develops leaders, fostering achievement of goals and objectives, high performing leadership practices, collaboration, and innovation.
  • Guides department leaders in establishing measures of performance, increased productivity, quality improvement, and cost management.
  • Initiates, coordinates, and enforces policies and procedures.
  • Leads and manages change through influence to achieve performance.
  • Actively participates in Board of Trustees, Medical Staff, and community meetings.
  • Strategizes and drives process improvements. These may focus on innovative care delivery and operational models designed to improve clinical services, outcomes, patient throughput, and patient safety.
  • Promotes the use and implementation of technology in order to streamline operations, facilitate communications, and optimize work processes.
  • Collaborates with other teams for the implementation of programs, policies, and procedures that address how patient care needs are assessed, met, and evaluated.
  • Ensures patient and family centered care is comprehensive, coordinated, and monitored for effectiveness through a quality improvement model. This should result in outcome measures that outperform national benchmark statistics in clinical areas.
  • Allocates financial, information, and human capital for improvement activities to ensure delivery of cost effective and efficient services to patients, physicians, and hospital departments.
  • Assumes an active role with the hospital’s governing body, senior leadership, medical staff, management, and other clinical leaders in the hospital’s decision-making structure and process.
  • Communicates expectations, develops leaders, and advances the organization to meet needs and strategic priorities that are current and/or anticipated.
  • Promotes relationships with community organizations to improve patient outcomes and the health of the communities served.
  • Establishes structures, processes, and expectations that support lifelong professional learning, role development, and career growth.
  • Collaborates with directors in hiring, orientation, evaluation, discipline, and education of staff.
  • Rounds on patients, families, employees, and physicians to enrich communication, ensure alignment, oversee operations, and ensure that the experience is positive.
  • Communicates with impact in order to effectively engage others and achieve desired results.
  • Recognizes the broad and long-term implications of business decisions and plans.
  • Adheres to the “Code of Conduct” and “Behavior Standards”.
  • Performs other duties as assigned.
What We're Looking For:
  • Master's degree is required. Preferred MHA or MBA.
  • 5+ years of experience in hospital administration.
Knowledge, Skills, & Abilities:
  • Excellent leadership and interpersonal skills to effectively communicate ideas, problems, instructions (written and oral) with corporate management staff, facility management staff, and employees.
  • Ability to analyze situations, evaluate data, recommend, and implement courses of action that would improve the functioning of the hospital.
  • Ability to interpret, adapt, and apply guidelines, policies and procedures.
  • Ability to use sound judgment in decision making and react calmly and effectively in an emergency situation.
  • Knowledge of strategic planning and short and long-range goal implementation.
What We Offer:
  • Competitive pay
  • Medical, dental, and vision insurance
  • 401k with Company match
  • Generous paid time off
  • Paid Holidays
  • Tuition Reimbursement
  • Advancement and career development opportunities
Covid-19 and Influenza Vaccinations are a requirement for employment at CarePoint Health. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from CarePoint.
CarePoint Health is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristic protected by law.

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