Khan Lab School
Role: Director of Enrollment Management and External Affairs
Program: Khan Lab School
Location: Mountain View, CA
Start Date: By July 1, 2023

ABOUT KHAN LAB SCHOOL

In 2012, Sal Khan wrote The One World Schoolhouse, in which he outlines how modern education developed and how Khan Academy came to be. But, most importantly, the book outlines a vision for the future of both in-person and online education given the tools we have and the need for many more people to participate in the knowledge economy. In 2014, He founded Khan Lab School (KLS) to test and refine these ideas in an actual school setting. Today, KLS is a K-12 school located on two campuses serving over 260 students in Silicon Valley.

Our approach at KLS is centered on the learner, with a strong focus on student agency, flexibility, personalization and mastery. Emphasis is also placed on well-being and essential content knowledge, as well as opportunities for students and teachers to learn from, and teach, each other. The KLS learning environment is not limited by time or location, blurs arbitrary educational boundaries between middle and high school and high school and college, and leverages online tools for experiential learning. KLS aims to create affordable and replicable models that avoid inefficiencies and complexities in both school and learning design.

THE POSITION

As a member of the senior administration team, the Director of Enrollment Management and External Affairs reports to the Executive Director and works collaboratively with Division Heads, faculty and Family Association to implement all aspects of the admissions process from point of inquiry through matriculation. This role helps to shape the direction and vision of the school; therefore flexibility, creativity and a willingness to pivot are valuable traits.

The Director of Enrollment Management and External Affairs, will be familiar with and have an appreciation for Khan Academy and Sal Khan’s book, The One World Schoolhouse: Education Reimagined. This position requires a strong communicator who can promote and clearly convey KLS’s mission and unique educational philosophy to prospective students and families to ensure the best applicant match. Moreover, the Director will expand outreach efforts to attract a diversity of families in the greater community.

The Director promotes KLS’s mission and educational program to prospective families and plans and implements admissions, recruitment, and onboarding events and activities. The Director serves as a resource for applicants, families, organizations and educators, and as the school’s ambassador, provides appropriate and accurate information about the school.

The Director oversees the admissions and advancement team, one of four key administrative areas of the school. The Director oversees the admissions process, in collaboration with another admissions associate and works closely with the marketing team to pull through the brand strategy and messaging. Growth in this role will include work in advancement and oversight of communications.

Other duties will include:

• Keep current with admission, enrollment and market trends and best practices through membership in professional associations, professional development, and networking. Inform school leadership team about research, demographics and other relevant enrollment trends that may impact future enrollment;
• Work with the KLS marketing team to communicate key messages as part of the brand strategy and on materials pertaining to admissions in both digital (e.g., website, social media) and paper forms;
• Develop and maintain relationships with mission-aligned external organizations and community groups, along with professional and membership organizations;
• Establish relationships with and develop a plan to engage with educational consultants and other feeders such as the real estate community;
• Continue to grow the School’s enrollment in line with board approved growth targets.
• Create and implement inclusive outreach strategies and programs to inform diverse communities about KLS; to attract diverse communities to consider KLS; and ultimately, to convince diverse communities to enroll at KLS;
• Envision and develop a plan for our new scholarship fund, designed to reach underserved and diverse populations; Execute a plan in the local community to build a unique funnel of applicants and / or recruited student;
• Design and implement dynamic and creative ways (in person and virtually) in which prospective students and families can observe and learn about the unique aspects of KLS while being sensitive to the impact on daily operation;

• Review the current platforms and work with the marketing team to establish best practices to collect, track and maintain applicant data, information and statistics/reporting using Hubspot as a primary source of data.
• Review the current platforms and work with the marketing team to establish best practices to collect, track and maintain applicant data, information and statistics/reporting using Hubspot as a primary source of data.
• Plan, coordinate and host admissions events including open houses, parent/family hosted events, shadow days and other other on- and off-site opportunities for in-person meetings with prospective families in collaboration with students, division heads, faculty and the Family Association;
• Oversee and manage admissions marketing materials including relevant website pages, in collaboration with the Marketing Team;
• Schedule, conduct and coordinate parent/guardian and student interviews;
• Build a collaborative strategy that engages our current Family Association; Integrate key members in the recruitment process. Attend quarterly meetings with the Family Association;
• Lead the onboarding process for new students and families. Including: organizing welcome picnics in collaboration with the Family Association, new family information session, and other events related to and welcoming new families. Determine strategy for reaching out to and communicating with new families with digital communications platforms, email newsletters and notifications, enrollment database tools, and events for new families.
• Work with the School’s CFO to oversee the financial aid process;

• Coordinate and manage the re-enrollment of current students, including programming and events, including: monitoring and tracking retention and attrition data;
• Establish in person relationships with educational consultants, placement counselors from feeder schools and other key stakeholders who are part of lead generation.
• Work closely with Sal Khan and the Executive Director to understand how our program aligns with market needs and voids.

The ideal candidate will have:

• Five-ten plus years of admissions experience at an independent school or college, including high school admissions experience.
• Bachelor’s degree required; graduate degree is a plus.
• Previous experience as a school administrator.
• Strong alignment to the School’s vision and a passion for designing and implementing new student-centered education models.
• Experience in a competency-based learning in a mastery-based environment, a plus.
• Prior direct early-stage school design experience, a plus.
• Experience hiring, mentoring, and supporting admissions staff.
• Technical savvy; including a high comfort level with Google Suite, Ravenna, and HubSpot.
• A commitment to an affordable tuition model.
• A commitment to building a diverse team.
• The ability to thoughtfully manage the dynamics related to advancing DEIB programming in schools.
• A commitment to building authentic relationships with parents, staff, and colleagues.
• A commitment to thinking creatively about scheduling.
• Humility and a commitment to bringing flexibility, a sense of humor, and a willingness to listen and apply feedback are essential.
• A highly collaborative leadership style, with an ability to lead and inspire others;
• Familiarity with and appreciation for Khan Academy and Salman Khan’s book, The One World Schoolhouse; Education Reimagined.

• Demonstrated skills in cross-cultural collaboration and building a diverse student community through admissions.
• Superb organizational and administrative skills.
• Excellent communication skills, both verbal and written.
• Ability to understand KLS’s educational philosophy and to present clear messaging so that families have an understanding of KLS’s mission and educational approach.
• Ability to communicate clear expectations and goals to all constituencies including families, students, faculty, administration and trustees.
• Ability to compose letters and other correspondence; and ability to proofread and edit documents independently.

• Strong interpersonal and problem solving skills, and the ability to elicit input from others and to exercise appropriate independent judgment.
• Exposure to and knowledge of teaching pedagogies, and a willingness to visit classrooms regularly in order to stay up-to-date on latest curricula highly desired; teaching experience is a plus.
• Familiarity with the educational landscape in the San Francisco Bay Area is a plus.
• Willingness to be on the ground to make things happen, as much as developing the strategic plan for admissions.

MOUNTAIN VIEW, CALIFORNIA

Incorporated in 1902 and chartered on January 15, 1952, Mountain View covers 12 square miles and is home to over 75,000 residents. Located 10 miles north of San Jose and 35 miles south of San Francisco, Mountain View is perfectly situated between the Santa Cruz Mountains and the San Francisco Bay. San Jose International Airport is located 11 miles to the south, and San Francisco International Airport is located 25 miles to the north.

Mountain View prides itself on having attractive and well-built residential communities served by neighborhood parks and playgrounds, recreational facilities, quality education, and convenient shopping. Housing includes a wide range of styles and sizes to suit all preferences. In addition to having ownership opportunities, there are a number of rental properties to suit divergent needs.

Mountain View is proud to have a solid small-business base as well as being home to many of the world’s most pioneering organizations in the fields of High-Tech, Biotech, and Telecommunications. It also is the home to NASA Ames, one of the nation’s leading research laboratories.

Within easy driving distance are the adjacent communities of Sunnyvale, Palo Alto, and Los Altos. Santa Cruz and the surrounding beach communities are less than one hour away. Many academic institutions, including Santa Clara University and Stanford, are also nearby, not to mention a rich outdoor and arts scene.

SALARY RANGE AND LOCATION

Location: Mountain View, CA.
This in-person, full-time position is tuition remission, health, dental, and vision benefits eligible.

Start Date: By July 1, 2023

Salary: $125K-$140K

BACKGROUND CHECK

All full-time team members are required to go through a background screening prior to employment upon hire. Additionally, if you are based in the U.S., we are required to complete an I-9 to confirm to show that you are authorized to work in the United States.

EQUAL OPPORTUNITY STATEMENT
Khan Lab School is an EOE and does not discriminate on the basis of race, color, creed, place of national origin, sex, age, veteran status, sexual orientation, physical handicap, or any other category which may be protected by applicable state or federal law in its employment practice.