Job description

Title: Jr Data Analyst
Duration: 12 Months +
Location: Austin, TX 78727
21799693
Hybrid Schedule 3 days a week, Tuesday / Wednesday / Thursday
Duties
Strong data and analytic skills, knowledge of excel, numbers and data modeling. Reporting and presentation skills a plus. Looking for a person who has a passion for data and numbers.

• Interpret data, analyze and process data
• Acquire data from primary or secondary data sources and maintain databases/data systems.
• Filter and "clean” data for system consumption
• Transaction to Account matching
• Triage and research submitted tickets
• Use resources (i.e. Tableau, Box, Internal Systems) to validate data
• Data Processing - Excel
• Support Tickets - Attention to detail, written and verbal communication organizational skills
• Strong analytical skills
• Demonstrated understanding of business
• Demonstrated ability to manage through various customer situations
• Seeking and acting on feedback from business partners
• Demonstrate understanding of the business and master data management concepts.
• Process on average 6 files/week (files range from 5,000 rows to 40,000 rows)
• Process on average 30 support tickets/week
• Achieve SLA of 5 business days on Support ticket responses
• Achieve SLA of 48 hours on data maintenance requests
• Achieve SLA of 5 business days on major data change requests
• Drive an increase in % first contact resolution for support tickets
• Use resources (i.e. Tableau, Box, Sales Central) to validate data
• Leverage existing knowledge of master data management (MDM) solutions & best practices

Skills:
MacOS & iOS

Education:
Bachelor's Degree or equivalent work experience preferred.

Required Skills:
DATA ANALYTICS
COLLECTION
DATA COLLECTION
DATA MODELING
DATA ANALYST

Additional Skills:
DATABASES
EXCEL
MARKETING
PRESENTATION SKILLS
DATA SOURCES
DATABASE
IOS
MAC
MACOS
MICROSOFT EXCEL
PROCESS IMPROVEMENT

Job Type: Contract

Salary: $30.00 per hour

Experience level:

• 4 years
• 5 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• SQL: 1 year (Preferred)
• Data analytics: 5 years (Preferred)
• Microsoft Excel: 4 years (Preferred)
• Data collection: 5 years (Preferred)

Work Location: Remote

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