Job description

QUALIFICATIONS/REQUIREMENTS:

• High School Diploma or equivalent
• At least 6 months of business office experience, preferably in the life insurance industry
• Demonstrated good typing skills
• Strong attention to detail
• Strong communication skills
• Demonstrated experience in juggling multiple tasks simultaneously in an environment of continual interruption
• Demonstrated PC knowledge, including but not limited to Microsoft Office Suite and Windows operating systems
• Ability to recognize and adjust work pattern to facilitate departmental projects and priorities
• Regular and reliable attendance and punctuality is an essential function of this position.

DUTIES/RESPONSIBILITIES:

• Administrate policy address and special billing address update and return mail
• Monitor, sort, and distribute incoming Customer Service Department mail and IT output
• Sort and mail computer letters, policy reports and process Loss Policy Certificates
• Process credit reports for Social Services, State/County Welfare Departments, Financial Institutions, Legal, Auditing and Marketing Departments
• Responsible for department alpha administration and policy name changes
• Assist with policy death claim validation and beneficiary contact information
• Other department support duties as directed.

Kansas City Life Insurance Company is committed to equal employment opportunities for all individuals regardless of race, religion, color, sex, age, national origin, disability, or genetic information.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Work Location: In person

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