Benny Browns Oroville Auto Center is looking to hire a Customer Relationship Specialist to join our Business Development Center (BDC). Huge income potential. Our rapidly expanding business provides a significant opportunity for learning, training, and career growth for our team. In addition, we provide a highly competitive compensation plan, along with benefits (including medical, disability, 401K, paid time off) and professional, team-oriented culture. To capitalize on all of the great opportunities, the BDC associate should be able to:

• Be comfortable making outbound dials (up to 100 calls a day)

• Create relationships with customers

• Set and confirm appointments (Through emailing and calling)

• Make phone calls on a daily basis

• Take new, incoming calls and set appointments by the end of the call

Responsibilities

• Provides administrative assistance as needed

• Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed

• Deliver a great customer service experience

• Field inbound calls for multiple departments

• Make outbound appointment reminder and follow-up calls

• Ability to learn multiple software applications

• Ability to perform duties under direct supervision

• Excellent problem solving and decision-making skills

Qualifications

• High school diploma

• Excellent telephone, writing and typing skills

• Strong computer and internet skills, including Microsoft Office suite

• Must be able to work weekends.

• Must be engaging, inquisitive, curious with a over-aggressive/always willing to help attitude.

• Must have drive and confidence to be successful.

Benefits/What We Offer

• 401K

• Health, Dental, & Vision Insurance

• Paid Holidays

Call Mike at (530)249-6339