Job description

Frontier Behavioral Health’s presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community. Our programs are designed to provide evidence-based treatment to adults, youth and seniors who are dealing with a wide range of behavioral health issues. As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey. If you want to have a positive impact in the lives of others come join us!

MOBILE COMMUNITY ASSERTIVE TREATMENT (MCAT) TEAM

SHIFTS:

• Monday- Friday 10AM-7PM - 1 position ( these have shift differential added to base pay)

The Mobile Community Assertive Treatment team is an outreach team that provides rapid response diversionary services/resources to individuals of all ages. MCAT’s primary goal is to divert individuals from inpatient psychiatric treatment.
MCAT provides:

• Rapid response
• Assessment services
• Crisis intervention
• Engagement
• Supportive counseling
• Information and referral
• Linkage to requested/necessary resources
• Appropriate community-based mental health and chemical dependency services

The Crisis Triage Specialist provides telephone crisis intervention and evaluation services for youth, adults and families in a behavioral health crisis. The Crisis Triage Specialist conducts telephone assessments with or on behalf of individuals whose health or safety is in danger because of a mental health or substance use condition, collaborates with individuals, family, and community partners to develop and implements "viable less restrictive alternatives to hospitalization" in situations where appropriate or assist with facilitation of inpatient treatment.

ESSENTIAL DUTIES AND RESPONSIBILITIES includes but are not limited to the following:

• Provide telephone triage services to individuals requesting assistance or 3rd party referral sources to provide community stabilization services to the identified individual in crisis.
• Complete risk assessments to determine if caller is at risk for suicide and/or homicide, and who may need an immediate response, which may include referrals to Law Enforcement, DCR, and/or Active Rescue to maintain his/her safety or the safety of others.
• Must be able to manage multiple calls in a professional and engaging manner.
• Assist clinical staff with follow up phone calls as requested and appropriate.
• In collaboration with clients and their support system, develop stabilization and safety plans.
• Complete comprehensive documentation which supports the safety plan as indicated.
• Possess an in-depth knowledge of community resources and ability to access resources to support and address client needs.
• Accept delegation and follow through with specific expanded assignments and responsibilities within FBH system such as quality improvements teams, task groups, committees, consultations, mentoring or training responsibilities.
• Maintain client records and all other required documentation in a timely and confidential manner, in accordance with agency policies and practices.

QUALIFIED CANDIDATES WILL HAVE:
REQUIRED:

• Bachelor’s degree in Behavioral Health related field - APPLICANTS WHO DO NOT HAVE THIS WILL NOT BE CONSIDERED.
• Must submit for Agency Affiliation within 30 days of hire.

PREFERRED:

• Two years of experience serving individuals with behavioral health needs
• Experience with crisis intervention, including risk assessments

KNOWLEDGE, SKILLS & ABILITIES:

• Strong engagement and customer service skills, empathy, ability to remain calm, professional, and clear headed during escalated situations.
• Knowledge and skills in working with individuals with mental health and/or substance use disorders.
• Knowledge of all WAC and RCW requirements for Crisis.
• Ability to communicate and engage effectively with individuals of varied, backgrounds, trauma experiences, cultures, education level and socio-economic status.
• Demonstrate evidence of critical thinking, decision-making ability and problem-solving skills.
• Knowledge of community resources is necessary to assist callers with viable resources.
• Ability to work autonomously.
• Two years of experience working with psychiatrically impaired populations preferred.
• Experience with electronic medical records preferred.

PAY RANGE (Hourly/ Non-Exempt): $22.51- $27.42

These positions may be eligible for added shift differential depending on the shift.

*All pay is based on longevity at Frontier Behavioral Health; thus, the starting base pay for this position is $22.51 per hour.

WHY CHOOSE FRONTIER BEHAVIORAL HEALTH?

• At Frontier Behavioral Health, we value our employees and recognize the importance of EVERY employee’s contribution to our mission.
• Our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County.
• At FBH we have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement and more. Our evidence-based, culturally appropriate, trauma informed behavioral health services address the diverse needs of those we serve.

WE BELIEVE IN WORK LIFE BALANCE:

• Paid Time Off – Employees accrue up to 26 days of PTO in the first year of employment!
• Plus 9 Paid Federal Holidays!
• Sick Leave – Extended Sick Leave and Paid Sick and Safe Time.
• Some positions qualify for a Compressed Workweek option resulting in up to additional 26 days off per year.

BENEFITS:

• Medical, Dental and Vision
• Retirement – We offer an impressive 403b plan including standard 3% employer contribution plus an additional 3% employer match.
• Flexible Spending Accounts
• Life Insurance – Company paid coverage that starts the first of the month following 6 months from your date of hire.

PERKS:

• Signing Bonus!
• Federal and State Loan Forgiveness Program for qualifying Programs.
• Reimbursement of License/Certification application fee that is required for the position.
• No-cost licensure supervision for those pursuing clinical licensure.
• Free Employee Assistance Program
• Staff Discounts at various FBH partners throughout Spokane!

Benefits described above are based on employees who hold .5 FTE positions or greater and/or some benefits vary based on FTE.

Job Type: Full-time

Pay: $22.27 - $27.42 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

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