Job description

Ready…Set…come help our customers to FLOAT on a BOAT!

Join our team at Pine Lake Marina where we are all about supplying fun to our customers. We are searching for self-motivated, quick learning crew members to assist with boat rentals working in a fun environment.

Crew Member - Office Crew

Our Office Crew position handles customer requests and boat rental reservations. The ideal candidate for this position will provide superior customer service live and virtually. Responsible for customer communications, providing rental information to customers, booking reservations, greeting renters and assisting with the rental check-out process.

Essential Job Functions

• Support the rental process with general instruction and limited supervision
• Operate phones, computers, credit card processors, printers and scanners
• Respond to customer inquiries
• Supply and restock rental documentation
• Provide excellent customer service
• Other duties as assigned

Requirements

• Self-motivated quick learner; we provide training
• Good customer service skills
• Attention to detail
• Friendly and professional communication skills
• Strong sense of teamwork
• Adaptable and flexible (work schedule varies)
• Weekend and holidays required

Job Type: Part-time

Pay: $16.00 - $20.00 per hour

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

COVID-19 considerations:
Workstations have plexiglass for live customer interactions.

Ability to commute/relocate:

• La Porte, IN 46350: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Summer is our peak season for boat rentals; can you work weekends and all summer holidays?

Experience:

• Office: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: In person

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