Job title: Content Writer
Location: Manhattan, NY
Duration: 08+ months
Shift timing: Monday through Friday; 09:00am 17:00pm (7 hours per day / 35 Hours per week)

Job Description:

The ideal candidate is required to have experience with plain language, content design, usability, and content management systems. This resource will serve in this role until a permanent replacement is selected.

The Content Associate is be expected to:

• Oversee content production, including strategy, standards, design, development, and maintenance.
• Write, edit, and publish updates to all content, including daily updates, project work, and release work.
• Work with business and technical support teams to ensure that content is accurate, consistent, functional, user-friendly, and efficiently maintained across channels.
• Evaluate content's effectiveness using reporting and feedback.
• Plan, coordinate, and implement updates as needed.
• Serve as a content spokesperson and advocate both internally and externally. Work collaboratively to develop a vision for clear, engaging, usable content. Articulate that vision to a variety of stakeholders in meetings, presentations, and documented materials.
• Set, maintain, document, and train on content strategy, standards, and procedures.
• Update content after-hours as needed. Please note, there will be no after-hours work for at least the first 6 months of the assignment. However, as we are a 24/7 operation, there could be after-hours work anytime if necessary.
• Advance notice will be given when after-hours work is needed.

Education and Experience:

Bachelor's Degree in related field is preferred with 2 or more years of full-time technical writing and business writing experience.

Requirement:

• Three (3) writing samples will be required with the submission of the solicitation response.
• Two (2) references will be required with the submission of the solicitation response.