Job description

Overview:

TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. The below job opportunity is with one of our clients who is a global information technology company that provides high-performance and industry focused solutions integrated with leading-edge security to clients in government, financial services, and commercial markets. Their offerings include security software and, services, digital transformation and workplace services, industry applications and services, and innovative software operating environments for high intensity enterprise computing.

Position: Computer Technician

Pay Rate: $21.43 - $24.29/hour

FedEx Location: 2495 Faraday Ave. Carlsbad, CA 92010

Duration: 12 months

Job Type: Driving

Important Note:

• Are you A+ Certified? (A+ certification is required by the client. Selected candidates who do not already have their A+ certification will have 90 days after their start date to become certified, or be subject to termination.)
• This is a driving job and must have their OWN CAR with valid driver's license and car insurance as well.
• This is a 12 months contract position and there are possibilities to extend or contract to hire based on performance.
• There are NO BENEFITS provided in contract period.
• Driving Required: 250-350 miles per week. Mileage will be reimbursed.

Key Responsibilities:

• As a Client Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
• Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.
• You may also perform whole unit swaps, repair or replace PC peripherals.
• Must have reliable transportation as this role services the metro and surrounding areas.
• Close service tickets in real time in the Client Call Management system using Company provide phone.
• You will be working mostly for Dell Products – (So previous experience will be Plus).
• You will be travelling in a radius of 30 to 50 miles from the Pickup parts location.
• You need to take the Dell certifications training (Online) and complete the certifications. - free

Key Qualifications:

• 1+ Years of hands-on experience with laptop and desktop break-fix
• Computer-building background experience preferred
• General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications
• Ability to resolve basic / non-complex problems as directed
• Client and/or governmental clearance may be required
• Police or criminal background verification clearance may be required

TekWissen® Group is an equal opportunity/affirmative action Employer (m/f/d/v) supporting workforce diversity

Job Type: Contract

Salary: $21.43 - $24.29 per hour

Schedule:

• Monday to Friday

Application Question(s):

• This is a driving role, you will travel around 250-350 miles a week. Would you be comfortable with that?
• Within the last 2 years how many Motherboards have you replaced?
• How many years of experience do you have diagnosing Dell laptops and PC’s?
• Within the last 2 years how many laptop screens have you replaced?
• Are you fully vaccinated?

Experience:

• Computer Hardware Repair Field: 1 year (Required)

License/Certification:

• CompTIA A+ (Preferred)

Work Location: On the road

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