Job description

Community Associate

Job Overview
With direction and guidance from the shift supervisor, community associates will deliver on-site trauma-informed social services at city sanctuary hotels throughout New York City. Working cooperatively with hotel operations and security staff, community associates will welcome and engage migrant and asylum-seeking single adults, families with children, or adult families (without children) as they enter the sanctuary hotel and navigate New York City. Community associates will complete culturally sensitive assessments to identify strengths, barriers, and service needs; make referrals to address those needs; and coordinate with City agencies, immigration services, and other community-based organizations.
Responsibilities:
Community associates will carry caseloads of 25 individuals or families and will be responsible for tasks including, but not limited to, the following:
Culturally sensitive registration, intake, roster tracking, and assessment
Bilingual Spanish/English case management (preferred)
Referrals to community-based programs and organizations
Coordination with interpretation and translation services
Coordination with the NYC Department of Education (DOE) on student registration, school placement, attendance, transportation, and troubleshooting as needed
Referrals to ESL instruction
Referrals for childcare
Medical care coordination
Coordination with the Mayor's Office of Immigration Affairs (MOIA)
Referrals to immigration legal services
Other tasks as necessary to facilitate delivery of necessary services to clients, including storage and distribution of packaged meals.
Requirements:
Bachelor's degree or relevant social services experience with people who are vulnerable and have experienced significant trauma
Excellent verbal and written communication skills
Ability to learn quickly and problem-solve
Strong organizational skills
Ability to work independently and as part of a team
Basic understanding of immigration laws and procedures
Preferred qualifications
Fluent in English and Spanish (written and spoken)
Bachelor's degree in social work or other human services field + two years of relevant experience working with people who are vulnerable and have experienced significant trauma
Solid understanding of trauma and experience delivering trauma-informed services
Crisis intervention experience
Knowledge of immigration laws and regulations
Understanding of child development and child welfare
Schedule:
Twelve-hour day or evening shifts

Job Type: Part-time

Salary: $28.00 - $30.00 per hour

Schedule:

• 12 hour shift

Ability to commute/relocate:

• Brooklyn, NY 11212: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Social work: 2 years (Preferred)

Language:

• Spanish (Required)

Work Location: In person

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