Collections Manager

Full Time
Chicago, IL
Posted
Job description

About Axiom:

Axiom is where legal teams go to find the right talent for everything from routine in-house tasks to complex outside counsel work. Too many legal departments are stuck having to choose between paying the high fees of their law firm, hiring full-time employees they don't need, or turning to a low-cost agency that can't meet their quality standards. At the same time, top lawyers want to work on challenging legal matters, but they want more control over how, when, and where they practice. Both are forced compromises that no one should have to make. Axiom shares and meets the higher standards of its clients and lawyers, with our "work smarter, adapt faster, go further" approach – connecting growing mid-market and Fortune 500 companies with the world's deepest bench of experienced, specialized legal talent.

About the role:

The Collections Manager works in close partnership with Billing, Accounts Receivable, other back office departments, and Sales.

Primary responsibilities will include:

  • Oversee the staff and their collections activities, while participating in a hands-on manner in collections activities
  • People Management: hire, train, performance manage and engage direct team.
  • Act as mentor and escalation point for the team
  • Refine and develop the collections process
  • Maintain the collector worklists
  • Manage the dispute resolution process, including working with Sales staff to escalate to clients
  • Monitor and manage to relevant KPIs
  • Provide reports for management

About you:

  • You have a business-centric mindset and are able to work well with clients under pressure
  • Ability to balance business needs with client service.
  • Ability to work with members of your team as well as cross functionally within Axiom.
  • Must be comfortable in a fast-paced environment.
  • High aptitude for learning and using technological systems.
  • High proficiency in the Microsoft Office Suite: Word, Excel, and PowerPoint.
  • Bachelor's degree or equivalent professional experience / qualifications.

Axiom's total rewards philosophy is to be transparent and equitable with all job candidates. The annual base salary range for this role is $55,000 - 75,000 base and you will be eligible to participate in our cash bonus plan which on target would be 20% of your base salary for a Manager role in Finance. You can also participate in our benefits programs that include healthcare, life and disability coverage, 401K with company match, paid sick and personal time off, paid parental leave and more. Please note that the final compensation is determined by several considerations, including the quality of your experience and expertise, your ability to immediately contribute to Axiom, your potential to move up to the next level, the market you are located in, and other business considerations.

Accommodation for Individuals with Disabilities: Upon request and consistent with applicable laws, Axiom will attempt to provide reasonable accommodations for individuals with disabilities who require an accommodation to participate in the application process. To request an accommodation to complete the application form, please contact us at benefits@axiomlaw.com and include "Applicant Accommodation" in the subject line.

SAN FRANCISCO FAIR CHANCE ORDINANCE STATEMENT FOR CANDIDATES APPLYING TO ROLES IN SAN FRANCISCO:
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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