As the #1 credit card issuer in the U.S., Chase Card Services helps a wide range of consumers and small businesses manage their purchases. We provide the Chase-branded Sapphire, Freedom Slate and Ink cards, as well as cards with some of the world's leading companies - including Amazon, Marriott International, Southwest Airlines, and United Airlines.

You will support all aspects of customer experience, business planning and strategy. You will be the strategic leader for guiding the long term strategy as well as growing our portfolio profitably. You will support the end to end Customer Experience, Operational Excellence, Growth Strategy, Portfolio Monitoring & Reporting, Data Insights, Key Stakeholder Management, and Contractual Adherence and Governance. You will bring a deep resume of P&L management, partner management, and budget management and must be able to build and leverage relationships across various lines of business. You are an energetic creative problem solver with fast and flexible forward-thinking who will work with Business Executives across the firm and with Marriott partners to deliver against business objectives.

Job responsibilities

• Collaboratively develop partnership strategy with the lines of business, including identifying key elements of the strategy, completing analysis, and recommendations
• Develop new Product Capabilities and lead Key Stakeholder Management across Team and Partner. Create and manage Marriott Dashboard, Portfolio Insights and drives increased Reporting requirements. Lead Project Midnight
• Work in conjunction with Finance, Legal , Analytics, Corporate Development and other teams to develop financial business case, deal constructs and other key terms associated with partnerships
• E nsure all contractual provisions are executed in accordance with policies, controls and Partner Card procedures
• Analyze customer and data insights to recommend optimization opportunities.
• Monitor external environment for important developments and potential opportunities and communicate more broadly to key line of business partners as necessary
• Providing monthly reporting to the Marriott team, including explanation of key underlying performance drivers

Required qualifications, capabilities, and skills

• Deep understanding of financials, mechanics of forecasting and variable sensitivity
• Strong analytical skills to understand P&L management and budget management
• Exceptional business acumen and bottom line /results orientation; has proven track record of developing and implementing successful customer centric growth strategies
• Sense of urgency with disposition to execute and a demonstrated career of successful program implementations
• Possess a customer-obsessed mindset to with ability to creatively turn insights into action and ability to problem-solve and clearly articulate objectives and the required path(s) to implement new process/program
• Ability to work independently and create goals and visions for delivery in ambiguous or new situations
• Strong proficiency in developing executive level presentation materials and using MS Word, PowerPoint, and Excel
• BS degree or equivalent experience required

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary
New York,NY $133,000.00 - $190,000.00 / year