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Job Description

The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS?

About the role:
As a Business Analyst, you’ll act as the voice of the customer to create a feasible implementation roadmap for our best-in-class products that will define the world of fintech. You’ll work as part of a team in a scrum setting and must be a self-motivated, proactive, and out-of-the-box thinker.

About the team:
Come support our EBT Government Services team! We're currently responsible for supporting over 30 states across the US!

What you will be doing:

• Analyzes and documents business processes and metrics and identifies improvement opportunities.
• Develops recommendations to solve problems and issues related to business operations.
• Delivering working product increments to our clients, on time, on budget and according to the best quality standards.
• Working with product management, stakeholders, peers and teams to define and prioritize the product backlog for your team.
• Driving improvements in solution design, analysis and testing activities.
• Performs analyses of the business goals, objectives and needs of the general business environment for appropriate FIS segment, division, group or line of business.
• Performs research and analysis to support business operations and presents findings to manager or project leader.
• Plans and designs business processes and make recommendations and changes in order to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency.
• Utilizes systems and data to resolve business issues in the most effective and productive manner.
• Identifies and implements best practices and suggests how to improve current practices.
• Calculates/estimates costs and benefits of alternative actions or solutions to establish their viability/return on investment.
• May provide coaching and/or guidance to less experienced Business Analysts.
• Other related duties assigned as needed.

What you will need:

• Knowledge of basic financial analysis principles and ratios.
• Strong verbal and written communication skills
• Strong negotiation skills
• Proficiency in industry-standard process methodologies.
• A bachelor’s degree in business administration, finance, computer science or information systems or the equivalent experience.
• Experience with prepaid debit card solutions, debit card processing, or financial transactions
• Microsoft Office experience

What we offer you:
At FIS, we are as committed to growing our employees’ careers as our own business. We offer:

• Opportunities to innovate in fintech
• Inclusive and diverse team atmosphere
• Professional and personal development
• Resources to contribute to your community
• Competitive salary and benefits

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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