This is a call center / office-based position. Our Billing Specialist work in our Oviedo call center office processing calls for our various spas around the area.

This is a part-time to full-time position. We recommend that only those applicants who live in Oviedo or the surrounding area apply.

Compensation starts at $14-15 per hour with the opportunity for increases in pay based on performance.

Should you apply for the position of Billing Specialist with Hand & Stone Massage and Facial Spa?

So what does a Billing Specialist in Call Center do? You represent our spa on each and every phone call to members we have had for years. We need you to impress everyone you speak with!

Primary responsibilities include:

• Outbound calls on script, with a great phone voice and a cheerful disposition.
• Bringing accounts present by gathering new payment for past due accounts.
• Answering client questions on services, gift cards, memberships, and general information regarding the spa.
• Effectively educating/selling clients on spa memberships, gift cards and future appointments
• Resolving client concerns and complaints

This is a job that requires a person who can maintain a positive and pleasant demeanor in a fast-paced environment.

Requirements:

• Must have a cheerful disposition and work well as a team
• Must have customer service background
• Must have reliable transportation

To join our Rockstar team of Call Center Professionals, please respond to this ad including cover letter and resume.

Job Types: Full-time, Part-time

Salary: $14-15/ hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus pay