Job description

Bartender- The Cove of Lake Geneva

DEPARTMENT: F&B

REPORTS TO: Beverage & Event Manager

STATUS: Part-time, Full-Time, Seasonal, Non-Exempt

GENERAL DESCRIPTION

As a bartender, you must be friendly, outgoing and possess good communication skills. A guest’s bar experience should be equally enjoyable and you play a major role in the overall picture. Remember, consistency is a key element in a positive experience. We achieve this by always following recipes. Your individual personality should shine through – use it to your advantage. You should be organized, able to think and act quickly and effectively while retaining self-composure. Be guest sensitive and possess a sense of timing. Take pride in personal appearance and show dedication to your job. Display integrity and honesty in all aspects of your employment.

Pay commensurate with experience. We offer a competitive hourly wage plus tips.

ESSENTIAL FUNCTIONS

Primary responsibilities include, but are not limited to, the following:

• Welcome each guest personally within 30 seconds
• Communicate with guests using clear and enthusiastic words, tone and body language at all times. Make guests feel appreciated through your actions
• Work as a team with all Cove associates in order to maintain an effective atmosphere and an efficient food and beverage service
• Work with others to keep all areas cleaned and stocked to company standards at all times
• Mix, garnish and serve alcoholic and non-alcoholic drinks for patrons of bar and dining room following standard recipes
• Ring drink orders into computer immediately, collect money from guests for drinks served and make change
• Arrange bottles and glasses to maintain an attractive display in agreement with company standards
• Wash and sterilize stemware
• Be attentive! Offer your assistance before the guests has to ask for it
• Place current bar tabs in front of Guests at all times
• Anticipate your guest’s needs. Follow the half-full rule when offering another drink. Be alert of guest signals (raising a hand, looking directly at you, etc.), and acknowledge the guest so they know you will be right with them
• Learn your guests’ names, occupations, and favorite drinks
• Responsible service of alcohol. Should a guest reach the state you do not feel they should drive, we will supply a taxi. Do not hesitate to ask for management intervention if necessary
• Other duties as directed.

WORKING CONDITIONS AND PHYSICAL DEMANDS

• Walks and stands during entire shift
• Continuously reach, bend, lift, carry, stoop and wipe
• Remain stationary for long periods of time
• Frequent washing of hands
• Be able to lift up to 35 lbs
• Hazards may include, but are not limited to, slipping and tripping
• You must be of legal age (18 years) to serve liquor according to state law

SUCCESS FACTORS

The attributes listed below are representative of the knowledge, skill and/or ability required.

• Must be able to speak, read, write and understand English
• Basic mathematical skills, handle money and give correct change
• Basic computer skills
• Basic knowledge of beer, wine and spirits, and be familiar with standard drink recipes
• Excellent communication skills
• Organizational skills
• Multi-task oriented
• Knowledge of company’s food & beverage specifications
• Knowledge of workplace safety procedures
• State applicable health and/or alcohol compliance card

NOTE: This job description is not intended, and should not be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush hobs or technology developments) dictate.

Job Types: Full-time, Part-time, Temporary

Benefits:

• Flexible schedule

Shift:

• 10 hour shift
• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Bartending: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

License/Certification:

• Bartender License (Preferred)

Work Location: In person

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