Job description

Work at one of the most stunning locations in Colorado. Arrowhead Golf Club is looking for motivated and friendly individuals to be part of our team. As a Banquet Captain you would be responsible for:

Supervises, trains and monitors the performance of assigned banquet staff, ensuring that all procedures are completed to department and location standards.

Essential Functions:

1. Maintains complete knowledge of service requirements for assigned function and communicates expectations and to banquet staff.

2. Ensures quality service is provided to guests.

3. Greets guests upon arrival and assist in seating as required by group; ensures a pleasant visit for each guest; and maintains effective guest relations.

4. Recognizes and resolves guest complaints and concerns.

5. Supervises event set up and break down procedures; contributes to overall cleanliness and organization of facility and event location.

6. Performs special projects delegated by management.

7. Stays updated on latest developments pertinent to the department as well as the location.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

1 to 2 years banquet supervisory experience preferred; excellent people and communication skills. Proven experience supervising banquet staff in an event setting and demonstrated outstanding customer service. Must possess willingness to learn and perform new banquet event programs and services. Excellent communication and organizational skills, attention to detail, drive and motivation. Flexibility with schedule with evenings and weekend work required.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and interpret retail product labeling. Ability to speak effectively before groups of customers or associates of organization.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to stand, and use hands and fingers to handle, or feel. The associate frequently is required to reach with hands and arms and talk or hear. The associate is occasionally required to sit; walk; climb or balance; and stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually loud.

Job Type: Part-time

Pay: $22.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Weekend availability

Ability to commute/relocate:

• Littleton, CO 80125: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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