Berlin City Auto Group is actively hiring a Parts Counter- Advisor to join our growing dealership team in Portland, Maine!

What We Offer:

• Competitive pay plan with a career path that offers an opportunity for financial growth - Income potential is $35-$45K annually
• Flexible schedule with paid time off that accrues from day one of employment
• An extensive benefits package including medical, dental, vision, life, and disability insurance, and more
• 401(k) with employer contribution!
• Health and Wellness membership reimbursement up to $75.00 per month (paid monthly)
• Recognition programs & awards are part of the culture that rewards excelling and high performance
• Employee discounts

General Summary:

The Parts Counter Associate sells parts to customers over the counter or on the phone and ensures that every customer understands parts delivery ETAs and associated charges. The Parts Counter Associate will accurately transact retail and wholesale parts sales and ensure customer inquiries get addressed promptly. The Parts Counter Associate gives every customer a positive impression regarding their overall parts experience at the dealership.

Who You Are:

• You enjoy working with customers and can go above and beyond for the customer
• You are passionate about customer service, and sales come easy to you
• You are a team player and possess a positive attitude
• You have exceptional communication, organization, and follow-up skills
• You thrive in a fast-paced environment
• You enjoy learning new things and stay current with products and services
• You have an intense sense of urgency and can prioritize competing priorities
• You are looking for a career where you can grow!

Essential Functions:

• Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the entire product line
• Pull purchased parts from stock
• If the part is not in stock, determine availability and submit a particular order if requested by the customer
• Answer phone calls, providing price quotes and other information
• Set up orders for daily shipment, delivery, or pick-up
• Assist Service Technicians in selecting parts needed for repairs in the process

Requirements:

• Must be at least 18 years of age
• Possess a valid driver's license and favorable motor vehicle record
• Able to pass a pre-employment background check
• Authorized to work in the United States

Who We Are:

Berlin City Auto Group is a family of dealerships located throughout Maine, New Hampshire, and Vermont. We embrace a culture that recognizes strength lies in differences, not similarities. Our associates are a team of highly energized, engaged, and diverse people bound together by our core beliefs and values. Together we are dedicated to Humility, Integrity, and Passion, fostering professional growth and processes that deliver extraordinary customer and associate satisfaction. Our philosophy is Easier – a way of doing business that finds a way to satisfy every customer with the highest service level. Our team feels like family, and we treat everyone around us that way. We are passionate about our work and the culture that we have created.

Listen to what our team has to say about working in Service at Berlin City Auto Group https://youtu.be/bHyqk7I7PqQ

To Learn More about Berlin City Auto Group and Career Opportunities, visit us at https://berlincitycareers.com/

EEOC

Summit Automotive Partners is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Summit Automotive Partners strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All Summit Automotive Partners employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

ADA

Summit Automotive Partners complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Consistent with those requirements, Summit Automotive Partners will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship. If you believe you need an accommodation, refer any such request to the Human Resources Department. Summit Automotive Partners will also, where appropriate, provide reasonable accommodations for an employee's religious beliefs or practices.

255 Maine Mall Rd South Portland, ME 04106