• Ideally, your qualifications should include:
  • An engaging, outgoing personality and passion for helping customers
  • Able to think critically, use resources and seek answers when needed in virtual environment
  • Excellent oral, written, decision-making and organizational skills
  • Strong typing and multi-tasking capabilities in a structured paperless work environment
  • Requires strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claims.
  • General understanding of overall claim operations and key stakeholders.
  • College degree preferred, and/or 1-3 years of related customer service experience or applicable insurance knowledge.

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.

Liberty Mutual has proudly been recognized as a “Great Place to Work” by Great Place to Work® US for the past several years. We were also selected as one of the “100 Best Places to Work in IT” on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates—as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.