Department: Operations

Reports To:General Manager

FLSA Status:Exempt

General Purpose

To provide every guest the warmest and most memorable Sonnys experiences through managing the people that make it happen.

Essential Duties

Our managers are tasked with running the Operations to ensure that our guests get that one of a kind experience that they have come to know and expect at each and every Sonnys location. More specifically managers:

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  Assist in the process to hire, train and develop, schedule, and evaluate hourly team members in his/her store.
• Ensure that our restaurants have safe, professional, and engaging atmosphere.
• Are the go-to resource for all hourly team members; they go out of their way to address the individual needs and concerns of our team members every day!
• Provide clear benchmarks and expectations to hourly team members so that each shift runs smoothly.
• Oversee and ensure all hourly team members performance is meeting company expectations through constant follow-up and communication.
• Respond to immediate store needs
• Ensure every guest receives exceptional service and a memorable experience.
• Execute all operations policies, procedures, and programs within the store (and ensure they are followed by others to keep Sonnys a great place to work!)
• Report information to General Manager through plans of action, AORs, goals, etc.
• Performs other duties as assigned.

Qualifications and Requirements

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  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• You can attend and successfully complete any ongoing training or certification programs required by the company, federally, or by the state as it relates to this position. OK, they cant all be fun.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• You have and can maintain a flexible schedule and are able to commit to a 50-hour workweek.

Required Skills and Experience

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  Ability to speak and read English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of guests or restaurant employees.
• At least two years related experience and/or training in the restaurant industry.
• Excellent interpersonal skills.
• Strong time management skills.
• Solid reading, writing, and mathematical skills
• Proficient in using computers to include use of the Microsoft Office programs.

Education Requirements

• High School Diploma or GED; or any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.

Physical Demands and Work Environment (so you know what you are getting into)

• The physical demands described here are representative of those that must be met by any Manager to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

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  Managers are regularly required to stand for prolonged periods of time, handle products, tools, equipment, paperwork, and communicate effectively with guests, other managers, and team members. The job requires the use of hands to finger, handle, or feel; push, pull, reach with hands and arms; climb or balance; stoop, kneel, or bend; taste or smell; and talk or hear, and inhaling smoke from a wood-burning cooker, and ability to push, pull and lift. Sonnys is a fast paced environment and requires constant human interaction and movement.

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  Managers regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 35 pounds, and occasionally lift and/or move up to 75 pounds.

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  While performing the duties of your job, Managers regularly work with or near moving mechanical parts, may be exposed to wet and/or humid conditions, and are requested to work with cleaning chemicals which can be toxic and/or caustic. Managers may be exposed to temperatures between 0F and 100F. As a Manager, you must have the ability to perform the essential functions of the job for up to a 12-hour shift.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as a detailed list of all responsibilities.

Brand: Sonny's BBQ
Address: 30503 U.S. Highway 19 North Palm Harbor, FL - 34684
Property Description: 032 Palm Harbor
Property Number: 032