Advisor

Full Time
Los Angeles, CA
$23.51 an hour
Posted
Job description

Balance Staffing is hiring showroom Advisors who will consistently deliver an incredible educational, immersive, and exciting experience to all of our current and future customers as well as creating a memorable experience for our customers on delivery day

We are seeking energetic, highly organized, and hard working individuals to join our team. You should have a passion for sustainable energy and the ability to create exceptional client experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success.

Responsibilities:

  • Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
  • Excite, engage and educate prospective customers and current owners through calls, emails or text and outbound events to educate them about our product offering and answering questions
  • Help our company maintain a healthy sales pipeline by collecting customer contact information and scheduling and co piloting Test Drives for individuals who exhibit purchase intent or potential Actively contribute to the achievement of monthly sales and delivery targets by achieving and exceeding individual Sales and KPI targets
  • Effectively present and sell and support the delivery and installation the entire vehicle ecosystem
  • Provide the highest level of customer service throughout the full sales and delivery cycle & installation process, as well as continued support throughout ownership
  • Prepare, stage, and charge customer vehicles in advance of their scheduled delivery appointment
  • Educate new owners by conducting a comprehensive vehicle orientation, tailored to the individual customer's needs and comfort level
  • Execute customer documents on delivery day
  • Demonstrate a mastery of all our products and services. Keep up with EV industry trends and local incentives
  • Conduct direct deliveries from Delivery Centers to customer homes
  • Perform additional responsibilities as assigned to meet business needs

Requirements:

  • At least 1+ year of customer service and/or sales experience with proven track record to meet or exceed goals
  • Positive, enthusiastic and passionate about the changes in the personal transportation industry
  • Ability to understand and convey business issues and technical concepts
  • Strong sense of team mentality and reliability
  • Great attention to detail with strong organization and communication skills
  • Proficient with Microsoft Office suite and CRM tools
  • Ability to work evening hours, weekends and holidays in a retail environment
  • Ability to obtain appropriate state licensing, where applicable
  • Must be at least 18 years of age and maintain a valid driver’s license and an acceptable and safe driving record
  • Must be able to successfully pass a pre-employment background check
  • Legal right to work in the United States

Benefits

  • 401(k) match
  • Dental
  • Health
  • Vision

Hiring locations - Alhambra, Pasadena, Sherman Oaks, Van Nuys, Glendale, West Covina

Balance Staffing is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity Veteran status, or any other characteristic protected by federal or state law.

Job Type: Full-time

Pay: $23.51 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Los Angeles, CA: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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