Job description
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Job Posting Title:
Admissions Counselor
Position Type:
Department:
Work Location:
Pay Grade:
Job Description:
The admissions counselor position within Louisiana State University’s office of admissions will play a key collaborative role in advancing the university and meeting the enrollment objectives. The individual, with general oversight from the Associate Director, will be responsible for articulating LSU's message to prospective students and their families in a variety of public settings. Cooperates with other staff members in the broad context of functional office operations and planning. This position is also responsible for the management of an assigned recruiting territory, working with students and families through the complete enrollment process from application generation, to application review, enrollment deposit, and completing all tasks necessary to transition to the university including orientation, housing, class scheduling, immunization, final transcript review etc.
Territory Recruitment & Management (30%)
- Represents the university and its programs to the general public at in-state and out-of-state recruitment events, including high school and college visits, college fairs, visits to schools and community-based organizations, receptions, interviews, information sessions, and presentations which may include lifting materials with a weight of 10 – 15 pounds.
- Assists in data analysis when planning trips to assigned territory/geo-markets.
- Builds and cultivates key relationships and partnerships with constituents, such as: secondary school communities, community-based organizations, Alumni, and professional organizations.
- Performs detailed and personalized outreach to prospective students such as: phone calling, emailing, and other communications as needed.
- Assists in executing all large on-campus and off-campus recruitment and yield events.
- Recruits and engages alumni/parents within volunteer program to increase coverage in key recruitment territories.
- Incorporates transfer recruitment strategy into assigned territory.
Admissions Counseling (30%)
- Counsels prospective undergraduate applicants and their families regarding LSU academic programs, extracurricular opportunities, admissions policies and procedures. This interaction may include phone, in-person, or written contacts. In-person contacts may include group presentations in addition to individual interviews.
- Create first-semester schedules for new students as part of the orientation process.
- Advise incoming students leading up their first academic semester during individualized appointments.
- In all counseling situations, employee must be thoroughly knowledgeable about LSU academic and extracurricular opportunities, and clearly articulate advantages of the LSU undergraduate experience. Further, the employee must be accurate in describing admissions policies, criteria and procedures.
- Individual must be responsive to prospective students’ concerns and needs by providing excellent customer service.
- Works assigned office shifts to provide strong customer service in the form of information sessions, officer of the day, and other customer service as necessary.
Admissions Evaluation and Decision Making (30%)
- Assists with all phases of the application processing, review and admission decision.
- An ability to complete timely review of applications from an assigned set of high schools and assists others as needed. File review activities include monitoring files for completeness, ensuring accurate and fair decisions, fielding questions from applicants, and notifying the secondary readers of significant exceptions requiring review.
Special projects as assigned (10%)
- Including, but not limited to projects pertaining to scholarship coordination, campus visit & events, transfer & special populations, student employment, international admissions, diversity & inclusion, web & CRM management, communication coordinator, graphic design or other special projects.
Required Experience/Qualifications:
- Bachelor’s Degree
Preferred Experience/Qualifications:
- Experience working in a college admission setting or working with college-bound students, preferably in an admission and counseling environment
- Master’s degree
- High level of fluency in Spanish, written and verbal, preferred.
- Knowledge of best practices in student recruitment
- Strong team orientation, effective interpersonal skills, and superior written and verbal communication skills
- Demonstrated ability to holistically evaluate applications
- Experience with CRM system and demonstrated ability to leverage technology
- Demonstrated commitment to data-driven decision-making, including effective analytical skills and proven results in achieving objectives and goals
- Commitment to diversity & inclusion
Special Qualifications:
Must possess a valid driver's license and background check which includes a Motor Vehicle Record (MVR) report. University employees whose principal responsibilities of employment include operating a vehicle, performing maintenance on a vehicle, or supervising any public employee who operates or maintains a vehicle and positions with an expectation to travel will require an MVR and are subject to drug screens per PM-33/PS-67/FASOP HR-04.
Must be willing to travel and work nights/weekends especially during peak periods.
This position and/or position’s responsibilities require work directly with minors. National Sex Offender Registry check required.
As with all LSU employees, due to this position title and/or responsibilities, this position has an obligation to assist students in the acquisition of necessary services. Should a student appear in need of or seek assistance with issues of an emotional, behavioral, or mental health related matter they should be referred to the proper service within the Student Health Center. In situations where the student creates an impression that they are a danger to themselves or others, the advisor should immediately contact the Care Team, the Dean of Students or the appropriate law enforcement agency. The employee outside of those rights contained within FERPA should create no impression of client or patient confidentiality.
The employee may be issued University-provided mobile devices to be used for business purposes only. If one is issued, this position requires the employee to possess a personal cell phone.
Uniform may be required.
Additional Job Description:
Special Instructions:
To be considered, qualified candidates will submit a complete application which includes a cover letter explaining their specific interest in the position and how their skills and experiences prepare them for success in this role, a resume, and three professional references.
Posting Date:
Closing Date (Open Until Filled if No Date Specified):
Additional Position Information:
Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.
Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!
Essential Position (Y/N):
LSU is an Equal Opportunity Employer:
LSU believes diversity, equity, and inclusion enrich the educational experience of our students, faculty, and staff, and are necessary to prepare all people to thrive personally and professionally in a global society. We celebrate diversity and are committed to the principles of diversity and inclusion. We actively seek and encourage qualified applications from persons with diverse backgrounds, cultures and experiences. To learn more about how LSU is committed to diversity and inclusivity, please see LSU’s
Diversity Statement
and
Roadmap
. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact the Office of Human Resource Management (
hr@lsu.edu
).
HCM Contact Information:
Questions or concerns can be directed to the LSU Human Resources Management Office at 225-578-8200 or emailed HR@lsu.edu
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