Job description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
The Administrative Support Specialist will report directly to the Quality Assurance and Training Senior Manager. The Administrative Support Specialist performs office support duties of a clerical or secretarial nature. Duties may be comprised of general office duties along with some specialized duties of the Quality and Training team. The duties and tasks can vary greatly on a day to day basis.
Essential duties may include, but are not limited to:
- Answer, screen and route phone calls, may include multi-line phone systems.
- Greet and direct customers.
- Sort, file, retrieve and purge office records and materials in alphabetical, numerical and subject filing systems.
- Receive, sort, and distribute incoming mail and prepare outgoing mail. Including weighing, stamping and sorting materials.
- Prepare common office forms and reports.
- Verify accuracy of data by performing comparisons between source and end-use data.
- Provides basic factual information to customers by phone or face to face or by routine correspondence.
- Schedules appointments and meetings and makes travel arrangements.
- Maintain stock of supplies and forms and issue the supplies to staff members
- Verify documents for accuracy and completeness.
- Enters and manipulates data and information by creating simple word processing templates, form letters, database tables, and spreadsheets.
- Proofreads for proper coding, classification, mathematical accuracy and compliance with procedures.
- Reviews and screen documents for completeness
- Organize and lead occasional small group meetings
Minimum Qualifications/Experience
- High School diploma or GED equivalent; an associate's degree in an area of study related to business management, preferred
- Two years of experience in general office, clerical and administrative support work.
- Proficient in Microsoft office suite
- Ability to write proper grammar, punctuation and spelling; ability to present information
- Attention to detail focused
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent's ADAAA Accommodation Policy.
At Conduent,
we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.
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