Job description

Broker Support Specialist

Coldwell Banker Mountain Properties has a full-time (37.5 hour/week) position available in our Frisco and Breckenridge, Colorado offices. The Broker Support Specialist provides optimal support by working directly with The Director of Transaction Management and Managing Brokers with general office tasks, Broker listings and basic transaction management, and marketing needs.

The daily worksite will alternate between the Frisco and Breckenridge, Colorado offices. No remote work is available.

Coldwell Banker Mountain Properties website: https://mountain.realestate/

Starting pay range is $20.00/hour to $23.00/hour based upon education, experience, and qualifications.

Expectations:

• Covering Breckenridge and Frisco offices
• Full-time; 9am-5pm, shift days are TBD
• Welcome and greet guests with an enjoyable and high-standard experience
• Answer phones
• Set up showings for listings using Showingtime
• Creation and maintenance of marketing materials: office window and tv presentations; listing publication emails to outside brokers; listing post cards
• Assistance with real estate transactions
• Office duties: office supplies, daily mail pick up and drop off, technology assistance, maintain office appearance
• Upper management assistance: special projects, office meetings and events, intra-office email distributions
• Performs in the capacity of Notary Public
• Ability to maintain the highest level of confidentiality, professionalism, and security for all sensitive information
• Professional appearance
• Ability to plan and perform all duties related to the position
• Ability to learn (quickly), use and maintain all applicable software programs
• Ability to obtain cooperation of and maintain harmonious relations with the managers and employees in other departments contacted during routine performance of duties
• Administers and complies with company policies and procedures
• Recommends and implements techniques to improve department policies and procedures
• Achieves short-term and long-term departmental goals consistently
• Demonstrate sensitivity to and appreciation of diverse socioeconomic, cultural, ethnic, religious practices, and disability backgrounds of coworkers, customers, agents, vendors, etc.
• Timely review of and response to phone calls and emails
• Participates in the training of new staff
• Leads with enthusiasm
• Elevates every experience
• Team dedication
• Meticulous with details
• Coachable
• Professional
• Dependable
• Ability to Prioritize
• Clear verbal and written communication skills
• Timely performance of office tasks

Minimum Qualification Requirements:

• High School diploma or equivalent
• Real Estate office experience (a plus)
• Superb customer service skills
• Proficient in MS Office 365 suite
• Administrative Office experience
• Valid driver’s license with acceptable driving record
• Reliable vehicle to move between offices and run errands
• CTMe and CTM One experience (preferred)
• Notary Public certification (or willing to obtain)

Why you want to work for us:

We offer a competitive package of base compensation and excellent benefits. We have a professional, yet fun and positive environment in which to work with supportive leadership.

If this opportunity sounds attractive and you believe you have what it takes to be successful, please let us know about you by submitting your resume and a brief cover letter.

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Associate (Preferred)

Experience:

• Recent Administrative Assistant/Broker Support Specialist: 3 years (Preferred)
• Proficiency in Word, Excel, and Ourlook: 3 years (Preferred)
• Providing an Excellent Customer Service: 3 years (Preferred)
• EExcellent Verbal and Written Communication Skills: 3 years (Preferred)
• Real Estate Office: 2 years (Preferred)

License/Certification:

• Valid Driver's License (Required)
• Current Colorado Notary Commission (Preferred)
• Current Colorado Real Estate License (Preferred)

Work Location: One location

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