Job description
Operations Specialist
Job Description
Come join a fast-growing company in an even faster-growing industry! Vesta Teleradiology, recently awarded as top 20 innovator in telemedicine and a top 10 telemedicine company, is hiring Operations Specialists in our Lake Mary, Florida office.
Wondering what telemedicine is? Think virtual access + medical services x infinite possibilities. Not good at math? Here’s a straight-forward answer: Vesta is a healthcare services company that provides radiology services virtually to hospitals, imaging centers, and mobile radiology companies nationwide. Not all medical service providers can staff the specialists or a full-time staff on site, so they can send patient imagery through secure portals to us, where we facilitate readings and diagnoses via licensed staff from all around the world for a fraction of the cost of staffing.
What do we need? Customer-centric, consistent, thorough, friendly and positive individuals looking to grow with us. You should be a proactive self-starter with great attention to detail and be able to operate with minimal supervision. If you have a strong desire to learn and grow, help grow the industry and ultimately, help patients, this is the role for you.
What does the role do? In this role, you will serve as a face of Vesta to our customers, working with multiple vendors and coordinating various administrative activities for customers on a daily basis. Things like helping new customers (medical providers) onboard to our services, applying your learnings from previous days to answer customer and vendor needs thoroughly, and communicating professionally and efficiently via phone and email. This is a fantastic opportunity for individuals who want to enter the growing healthcare field and aspire to be at the forefront its innovations while growing their careers.
What do we offer in return? Vesta provides a comfortable work environment and ongoing development training to help you succeed. We also provide benefits like 401(k) matches, various insurances and paid time off.
Requirements
- Advanced skills in Windows
- Communicative with excellent verbal/written communication skills
- Strong analytical and problem-solving capabilities
- Ability to multitask and learn new material quickly
- Detail-oriented and highly organized
- Interested in learning computer skills specific to our software
- Ethical and honest: We built our success in long-term relationships, with trust and credibility
- A great attitude with the patience to teach and empower others
- Experience: Administrative Skills, 2 years (Required); Knowledge of healthcare industry is a PLUS
Details
Title: Operations Specialist
Location: Lake Mary, Florida
Job Type: Full-time
Benefits:
· 401(k)
· 401(k) Matching
· Dental Insurance
· Health Insurance
· Paid Time Off
· Vision Insurance
Job Type: Full-time
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
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