Access Associate (Full Time) | Reed Eye- Pittsford
Job description
As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.
STATUS: Full Time
LOCATION: WNY Reed Eye- Pittsford
DEPARTMENT: Ophthalmology
SCHEDULE: Day/Evening
ATTRIBUTES
2 year degree or equivalent combination of education and work experience preferred
Intermediate computer skills
Excellent customer service and communication skills
RESPONSIBILITIES
Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
Billing & Payments. Collect and process payments when applicable
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