1st Shift Customer Service Representative
Job description
The Job Squad is looking for a customer service representative in the Fellsmere, Florida area for a perm position!!!
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Work closely with the Sales & Marketing team by providing administrative support with tasks
such as Answering Phones, Filing, Data Entry, etc.
- Work closely interdepartmentally, Accounting, Operations, Farming and Human Resources
- Interface with customers via face to face, email and telephone
- Assist with Bids & Quotes, Order Input, Marketing Projects, etc.
- Partner with Sales Account Managers to meet and exceed both internal and external customer’s
service expectations.
- Assist in scheduling marketing events such as trade shows, customer tours, new product
introductions and material development.
- Be willing and able to work a full-time schedule with flexible days and hours.
- Work with Sales and Production on creating a more efficient inventory management system.
- Work with Sales and Production on daily, weekly and monthly forecasting.
- Expected to perform the essential duties and responsibilities in a safe manner and according to
the standard set by B & W.
SUPERVISORY RESPONSIBILITIES: N/A
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable individuals with disabilities to perform
the essential functions.
- EDUCATION and/or EXPERIENCE – High School Diploma or Equivalent
- COMMUNICATION SKILL LEVEL – Strong written and oral communication skills in
English required.
- COMPUTER SKILLS – Strong computer skills (Mac and PC), Must be familiar with current
software packages such as Microsoft Word, Excel, PowerPoint, Photoshop, Illustrator, etc.
- PREFERED QUALIFICATIONS – Strong Organizational, Multi-Tasking and Time
Management Skills
- CERTIFICATIONS and/or LICENSES REQUIRED – Valid Driver’s License required
with acceptable driving record.
- MATERIALS AND EQUIPMENT USED - Standard office equipment
PHYSICAL DEMANDS/TRAVEL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Must be able to see, hear, talk, sit, walk, push, pull, twist, lift, squat and stand. Must be able to lift and carry
approximately 10lbs occasionally.
WORK ENVIRONMENT OR ENVIRONMENTAL CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Customer Service Representative must be able to work flexible full-time schedule in a climate-controlled office setting.
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
- 2 years
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to commute/relocate:
- Sebastian, FL: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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